Refund policy

Return & Refund Policy

Thank you for shopping at RestoraTouch. We want you to be completely satisfied with your purchase.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please contact us at [your email address] with your order number and reason for return. We will provide you with return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.

Non-Returnable Items

The following items are not eligible for return:

• Items marked as final sale
• Downloadable or digital products
• Items damaged due to misuse or neglect

Exchanges

If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 7 days of receiving your order.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Contact Us

If you have any questions about our return and refund policy, please contact us via contact page.